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Month: October 2021

Key Benchmarking Tips for Your New Janitorial Partner

Key Benchmarking Tips for Your New Janitorial Partner

For most businesses, switching to a new janitorial service provider from an existing one is likely to result in disruptions during transition, and may possibly take time for the new company to fully get on track to required productivity. However, there are several instances that work as customer motivation to seek out a new service…

October 29, 2021 by Environmental Service Systems No comment(s) Industry News
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The Significance of Transparency in Facilities Maintenance Contract Terms

The Significance of Transparency in Facilities Maintenance Contract Terms

Every new facilities maintenance program commences after a contract is designed and agreed upon by both, the service provider and the customer. The contract’s main aim is to specify all relevant information about the cleaning and maintenance program in order to outline the terms of the agreement with a new customer. Any service provider with…

October 21, 2021 by Environmental Service Systems No comment(s) Industry News
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Is it Possible to Solve Labor Shortage Issues – Effective Approach to Maintain a Productive Facilities Maintenance Workforce

Is it Possible to Solve Labor Shortage Issues – Effective Approach to Maintain a Productive Facilities Maintenance Workforce

Prior to the COVID-19 pandemic, the US job market dynamics were significantly different from what they are now, mainly because a greater number of people were willing to work hourly jobs. Owing to the large pool of candidates readily available during the pre-pandemic times, businesses were able to resolve employee turnover problems more efficiently. However,…

October 20, 2021 by Environmental Service Systems No comment(s) Industry News
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Successful Transition Phase in Outsourcing Janitorial Services

Successful Transition Phase in Outsourcing Janitorial Services

Making a transition from an existing janitorial service provider to a new one or from a self-performing model to a professionally managed outsourced program, it is essential to make the most of the transition phase with a comprehensive, value-driven approach. While it may appear like a simple process of entering a contract with a new…

October 20, 2021 by Environmental Service Systems No comment(s) Industry News
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Customer Retention Translates into Customer Loyalty: How Your Facilities Maintenance Partner Stands Out from the Crowd

Customer Retention Translates into Customer Loyalty: How Your Facilities Maintenance Partner Stands Out from the Crowd

“There is a big difference between a satisfied customer and a loyal customer.” –Shep Hyken (Customer Experience Expert) Facilities maintenance companies strive to achieve higher customer retention for a number of reasons, including cost effective benefits. It leads to less costs to improve the value of longstanding customers than the cost of expanding customer base…

October 20, 2021 by Environmental Service Systems No comment(s) Industry News
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