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Day: October 20, 2021

Is it Possible to Solve Labor Shortage Issues – Effective Approach to Maintain a Productive Facilities Maintenance Workforce

Is it Possible to Solve Labor Shortage Issues – Effective Approach to Maintain a Productive Facilities Maintenance Workforce

Prior to the COVID-19 pandemic, the US job market dynamics were significantly different from what they are now, mainly because a greater number of people were willing to work hourly jobs. Owing to the large pool of candidates readily available during the pre-pandemic times, businesses were able to resolve employee turnover problems more efficiently. However,…

October 20, 2021 by Environmental Service Systems No comment(s) Industry News
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Successful Transition Phase in Outsourcing Janitorial Services

Successful Transition Phase in Outsourcing Janitorial Services

Making a transition from an existing janitorial service provider to a new one or from a self-performing model to a professionally managed outsourced program, it is essential to make the most of the transition phase with a comprehensive, value-driven approach. While it may appear like a simple process of entering a contract with a new…

October 20, 2021 by Environmental Service Systems No comment(s) Industry News
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Customer Retention Translates into Customer Loyalty: How Your Facilities Maintenance Partner Stands Out from the Crowd

Customer Retention Translates into Customer Loyalty: How Your Facilities Maintenance Partner Stands Out from the Crowd

“There is a big difference between a satisfied customer and a loyal customer.” –Shep Hyken (Customer Experience Expert) Facilities maintenance companies strive to achieve higher customer retention for a number of reasons, including cost effective benefits. It leads to less costs to improve the value of longstanding customers than the cost of expanding customer base…

October 20, 2021 by Environmental Service Systems No comment(s) Industry News
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