We Believe Your Maintenance Plan Should Be Too!

Your Company is Unique

To develop a custom maintenance plan that aligns with the needs of the facility and saves valuable resources over time. To create a custom maintenance service plan, our team conducts an assessment of the customer facility to identify specific cleaning and maintenance needs and priorities.

Environmental Service Systems works with customers

OUR DIFFERENCE

Tier 1 Diversity Spend

97% Client Retention Rate

National Footprint with Thousands
of Employees

25+ years of experience

Second Largest Private Company in Charlotte, NC

Real-time Quality Assurance Tools

Quality Assurance

Our experts understand each customer’s quality expectations, define quality benchmarks, assess performance standards, and measure quality levels with a customized set of quality metrics and processes. We call it the A–B–C Quality Assurance:

ANALYZE

Examine procedures, identify problems, define solutions, and review all processes.

BENCHMARK

Respond immediately to resolve problems, evaluate employee performance, and perform preventive maintenance methods.

CONTROL

Monitor daily tasks, solicit feedback, comply with specifications and policies, and more.



We believe that quality assurance is a crucial part of achieving our objective of delivering top-notch service standards

TOP-NOTCH SERVICE STANDARDS

Our Quality Assurance program includes the following elements:

Regular
Inspections

Web-Based
Quality Management

Client
Surveys

Quarterly Business Review

Communications & Report Generation

Ownership & Accountability



Excellent Cleaning and
Facility Maintenance Services

ESS Maintains a National Footprint

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